Systematic reviews, and other forms of knowledge synthesis, are an increasingly popular research methodology being used in the sciences, humanities, and social sciences. Librarians are being called upon to support this work through consultation, instruction, and/or performing the systematic search on behalf of the research team. Professional…

The liaison librarian to a university with a substantial and growing online learning population began using asynchronous, personalised video instruction as an online replacement for the traditional face-to-face, one-on-one bibliographic instruction reference appointment. This project was informed by the framework of metaliteracy and the 'See One,…

This paper will examine the learning needs of millennial students, a generation different from any previous generation, so librarians should adjust their teaching methods to accommodate their needs. Should we, as librarians, consider changing our reference services--the way we present instruction and the materials that we order for the library?…

EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…

Proposes three methods to be used by database searchers in structuring online search sessions with the goal of minimizing the negative effects on interlibrary loan operations. Forms management, management of printed search results, and the instruction of patrons are discussed. (Author/EM)

The purpose of these guidelines is to assist librarians in providing students and faculty with appropriate information about computerized sources of information, particularly national online and compact disc (CD-ROM) databases. The guidelines offer ideas for brief, medium-length, and long presentations on the use of online searches, including…

This report describes a 1986 survey of procedures and priorities at Indiana University and Purdue University regional campus libraries designed to aid the librarians at the Walter E. Helmke Library at Indiana University-Purdue University, Fort Wayne, in re-evaluating various library procedures. Responses were received from nine of the 11 libraries…

The Machine Readable Collections Reading Room of the Library of Congress is described with an emphasis on the reference assistance required and how it compares with assistance required in other areas of the Library of Congress. The interaction between users and librarians is shown to be like that of bibliographic instruction. (EAM)

Considers the need for academic libraries to measure the effectiveness of reference services on an ongoing basis, and discusses factors to be considered in the planning, design, implementation, and analysis of various assessment methods. The different evaluation criteria for reference staff, bibliographic instruction, and online services are…

Discusses two problems related to the use of online catalogs: (1) staff training has not kept pace with new catalogs, resulting in a lack of search expertise in staff and patrons; and (2) users expect instant access to materials found in the catalog. It is argued that these problems must be addressed to adequately serve library patrons. (CLB)

To facilitate research, an agreement was reached between Emporia State University's Library Services and the Biology Division to offer subsidized online searches. Explores the relationship and how the collaboration has evolved over the years. Outlines the instruction session now being offered, and discusses its effectiveness. (AEF)

This manual presents the policies and procedures of the Reference Department of Chicago State University's Douglas Library. General information about the reference department's staffing, functions, and services is given in the first section. In the next nine sections information is provided about the following areas: scope and circulation period…

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

The object of this study was to assess the value of teaching online searching techniques to undergraduate students for the completion of a specific assignment in a human biology course, both as a research tool and as a means of supplementing the limited holdings of primary medical literature in a small college library. Students were divided into…

Describes some of the most active school library programs for introducing elementary and secondary school students to online searching. Highlights include searches performed by librarians and students; skills acquired by students (search strategy, choosing appropriate databases, accessing information online); frequently searched databases; and…