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Direct linkMulac, Carolyn M. – ALA Editions, 2012
The all-in-one "Reference reference" you've been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of…
Descriptors: Encyclopedias, Directories, Dictionaries, Reference Services
