The types of reference question considered most difficult by the staffs of Northern California public library systems were the subject of a workshop conducted by the Bay Area Reference Center (BARC). The topics included: antiques and collectibles; identifying a poem from its middle line; how to make practically anything; how to repair various…

Participants in a workshop on the ethics and problems of medical reference service in public libraries generally concluded that people have a right to information concerning health and librarians should rely on common sense in answering medical reference questions and refrain from interpretation and diagnosis. Presentations included a report on a…

These proceedings document the fifth year of the "Brick and Click Libraries Symposium", held annually at Northwest Missouri State University in Maryville, Missouri. Thirty five peer-reviewed papers and abstracts, written by academic librarians, and presented at the symposium are included in this volume. Many of the entries have…