This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

In July 1982, 10 member libraries of the Association of Research Libraries (ARL) were surveyed to obtain information on their existing budget practices. Libraries participating in the study were the University of California, Santa Barbara; University of Chicago; University of Colorado; University of Florida; Iowa State University; Notre Dame…

A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research…

A study was conducted to examine library data and trends among a group of 42 liberal arts colleges known as the "Bowdoin List." Questionnaires were completed and returned by 35 of the colleges, and interviews were conducted with the library directors at 22 of the colleges. The first of 10 sections in this report presents the statistical…

This report describes and presents the results of a survey designed to obtain information on the preservation and conservation policies and procedures, staff, facilities, and expenditures of 18 academic libraries in Illinois, Indiana, and Ohio. The goals of the survey were to inform each library surveyed of its strengths and weaknesses in the…

This kit reports on a survey which focused on the methods by which libraries practice online authority control to ensure that names, subjects, and uniform titles are consistently applied and maintained in bibliographic records. Questionnaires were sent to 32 selected member libraries of the Association of Research Libraries (ARL) to determine the…

This summary is part of a series entitled "Library Statistics of Colleges and Universities, Institutional Data." Extensive statistical data is presented in three lengthy tables: (1) Selected Management Data on College and University Libraries, by State and Institution: Aggregate United States, 1963-64; (2) Number of Full-Time Library…

A user attitude survey was conducted in the main library at the University of Oklahoma before and after the opening of a new library wing which effectively doubled the size of the main library. At the time of the opening of the new wing, the circulation department began using a new computer system for circulation of the general collection. The…

This report describes a study designed to evaluate and compare the provision of National Technical Information Service (NTIS) documents to users of the McKinney Engineering Library at the University of Texas through Selected Research in Microfiche (SRIM), a standing-order, collection-building service, with the provision of documents through…

Based on an October 1982 survey of 31 selected members of the Association of Research Libraries (ARL), this report presents library planning documents, general system descriptions and reviews, and examples of library specifications--all dealing with integrated library information systems (ILIS). An ILIS is defined as a fully interactive integrated…

This report describes a survey of 942 California State University, Northridge, (CSUN) library patrons conducted from March 15 through April 15, 1987. The survey was administered by student interviewers who approached patrons exiting the two CSUN libraries and asked them questions from the survey questionnaire. Survey findings are briefly…

The main purposes of this study were to ascertain something of the quality of in-house use of materials in a science library, and to test the use of interviews as a method of measuring such use. Brief interviews were held with 414 users of the University of Illinois Veterinary Medicine Library (VML) between March 2 and May 13, 1987, to obtain…

This collection of 26 documents on internships for entry-level professionals and personnel exchange programs for practicing librarians in university and research libraries includes internship guidelines, program plans, policy statements, summaries of in-house surveys on internship programs, and copies of questionnaires on library internships from…

This set of materials assembled by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL) contains seven examples of general use surveys and eight examples of user surveys on specific topics from a group of major research libraries. Among the items included are (1) a final report on a library user survey…

This publication describes the planning and implementation of an optical character recognition (OCR) labeling project, the first stage of Kansas State University (KSU) Libraries' program of conversion from a manual to an automated circulation system. It is noted that a telephone survey of libraries with automated circulation systems and…