Describes a study that examined patron response to and success in using bibliographic databases on CD-ROM. Perceived needs for training and satisfaction with the system were measured by asking patrons about ease of use, search success, their need for assistance, and preferences for CD-ROM or print research tools. The questionnaire used is…

This kit is based on 73 responses to a survey conducted by the Association of Research Libraries (ARL) Office of Management Services to obtain information on the management of CD-ROM database installations in ARL libraries. The survey sought information in the areas of CD-ROM funding, instruction and publicity, organization, equipment, security,…

The relative effectiveness of the CD-ROM information retrieval system, InfoTrac II, and the manual "Readers' Guide to Periodical Literature," was studied. Seventeen community college students were divided into two groups which researched the same questions either on CD-ROM or in the printed index. Results showed the "Readers'…

Investigates the search behavior of CD-ROM database users in Zagreb (Croatia) libraries: one group needed a minimum of technical assistance, and the other was completely independent. Highlights include the use of questionnaires and transaction log analysis and the need for end-user education. The questionnaire and definitions of search process…

A survey of 121 academic libraries examined five general areas of CD-ROM use: (1) user and librarian acceptance; (2) impact on the printed source; (3) cost; (4) assistance and maintenance; and (5) user confusion with multiple computer resources. A copy of the questionnaire is appended. (12 references) (MES)

The purpose of the study reported here was to investigate the impact of depository documents in CD-ROM format on academic federal depository libraries in Indiana. In the fall of 1992, a questionnaire was sent to all the federal academic depository libraries in Indiana. Topics covered in the questionnaire were the number of depository CD-ROMs…

Discusses topics related to the introduction of CD-ROM databases at the Hahnemann University library, including hardware and software, staff training, changes in workload, access and promotion of the service, bibliographic instruction, and public response. Tables listing basic knowledge and protocol for assisting users, a user questionnaire, and…

Presents an overview of the National Library of Medicine's 1988 field test and evaluation project on the use of MEDLINE products on CD-ROM. Results are summarized in the areas of user characteristics, search characteristics, user satisfaction, product features and costs, and impact on online searching. (10 references) (LRW)

Describes a survey of users of three academic libraries that examined users' reactions to CD-ROM products and compared their satisfaction with different products. Some of the evaluation criteria used include ease of use, satisfaction with the number and quality of citations retrieved, and time spent searching. The survey form is appended. (eight…

Reports on the development, practice, and success of instructional methods for teaching CD-ROM use which were explored at the Wayne State University Library. Results of a preliminary survey designed to evaluate user reaction to CD-ROM products are presented. A copy of the questionnaire is appended. (MES)

Surveyed academic, corporate, and public libraries about their utilization of CD-ROMs and application of information technology. Results show that almost half of the surveyed libraries have over five computers with CD-ROMs and that most are technologically ready to meet patron information needs via facsimiles and electronic mail. (JMV)

This study attempted to determine if the type of training that CD-ROM patrons received had an effect on the satisfaction level of their search results by use of the survey method. Kent State University students, faculty, and patrons who used CD-ROM databases for information retrieval were asked to complete a one page (front and back) questionnaire…

Discusses library instruction in the use of CD-ROMs and describes results of a survey of CD-ROM users at C.W. Post College (NY), including characteristics of CD-ROM users, evaluating searches, advanced search techniques, learning and using the system, and changes in CD-ROM users from 1992 to 1996. (LRW)

Describes a study conducted at the University of Rhode Island library that identified students' preferences and effectiveness using CD-ROMs. A questionnaire was used to ask students their preferences, confidence levels, skills, and training in searching CD-ROM databases as well as their satisfaction with CD-ROM services. (Author/LRW)

Describes use studies of CD-ROM products in American and western European academic, public, and special libraries. Comparative results of the surveys are reported, including effect of CD-ROMs on library use of online databases, difficulties with different vendors' search techniques, and desired subjects of optical products. (10 references) (LRW)