Do librarians with different characteristics, such as type of work responsibilities or age, have different learning styles? The authors analyzed results from over 1,500 responses to a version of the Index of Learning Styles (ILS) questionnaire based on the Felder-Silverman Learning Styles model. This model consists of eight dimensions paired on…

In the last decade Australian academic libraries have increasingly aligned their research support services with assessment criteria used in the national research evaluation exercise (Excellence for Research in Australia). The same period has seen growing interest in research impact outside of traditional measures, such as bibliometrics. Social…

Purpose: This study aims to examine the suitability of information systems (IS) success model in the adoption of library 2.0 technologies among undergraduate students in the African context, and focused at the Muhimbili University of Health and Allied Sciences (MUHAS) of Tanzania. Design/methodology/approach: Based on the IS success model, the…

This paper proposes utilizing a combination of the Quality Function Deployment (QFD)-Kano model as a useful tool to evaluate service quality. The digital library of the University of Guadalajara (Mexico) is presented as a case study. Data to feed the QFD-Kano model was gathered by an online questionnaire that was made available to users on the…

In this report, the authors describe results of a nationwide census of institutional repositories in U.S. academic institutions. The census is one of several activities of the MIRACLE Project, an Institute of Museum and Library Services (IMLS)-funded research program based at the University of Michigan. The acronym MIRACLE means "Making…

Discusses first three steps of a general model for use in planning and implementing innovative programs in organizations: identifying problem, forming task force, finding out more about problems. Application and evaluation of model at large academic library to investigate receptivity of faculty to increased teaching activities by librarians is…

Reviews the literature on changes in academic library organizations and describes the results of a survey of library directors that investigated concepts of a virtual library, both as digital technology and as a new organizational concept. Discusses models of virtual libraries and library networking, and includes a copy of the questionnaire.…

Book condition surveys have been conducted in several large research libraries in the United States to determine the extent of book deterioration in those libraries. This paper outlines the steps for conducting a brittle book survey adapted from more comprehensive surveys to assess the extent of paper brittleness of the book collections in a small…

This comprehensive report details the activities of a study which investigated public, public secondary school, community college, academic, state institutional, and state library agencies, in order to: (1) assess the current status of libraries in literacy education; (2) determine an expanded role for libraries in literacy education; and (3)…

Article focuses on planning process used by staff of State University of New York College at Brockport library to develop and implement a user study measuring effectiveness of library's services. The planning model, research committee, sampling design, questionnaire development, and implementation and evaluation of survey are discussed. Twenty-one…

This report presents the model and methodology that were used in building a database of information on 600 graduates of the School of Information and Library Studies at the State University of New York at Buffalo, which was accredited by the American Library Association (ALA) in 1972 (another 25 graduates were selected out for sampling purposes…

Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…

Presents the Readiness, Planning, Training, Implementation and Maintenance Model (RPTIM) for staff development. The results of a survey of staff developers that examined the appropriateness of the RPTIM model to academic and research library settings, and the extent to which existing staff development programs meet needed criteria, are discussed.…

Undertaken for a doctoral dissertation, this research project on reference services tested a model of major variables that influence academic library reference service outcomes. The study focused on reference librarians who serve in boundary spanning roles, i.e., positions where interchange with the organization's external environment is central…

This preliminary report describes a project designed to formulate a competency model for research library managers as suggested input for job descriptions, recruitment and interviewing techniques, training, and curriculum review in the graduate professional programs. The objectives of the project are to identify the requisite managerial…