This resource notebook, the second of three developed within the framework of management review and analysis self-study procedures, focuses on library planning. An introduction provides background and a conceptual overview of library planning processes. The first section of documents provides examples of data gathering tools and approaches to…

Provides a brief overview of focus groups; discusses the use of undergraduate focus groups on two campuses of the University of California library system; describes methodologies used, including interviews and questionnaires; and describes new directions the libraries were led as a result of student input. (Author/LRW)

Describes the planning, design, and service issues involved in the successful transition from a closed reserve collection to an open, self-serve reserve room. A questionnaire answered by 200 patrons revealed a high level of satisfaction with the new system, indicated a need for more photocopiers, identified reserve materials used most frequently,…

This report presents the results of a survey that gathered information from Association of Research Libraries (ARL) members on insuring library collections and buildings. Data are presented on kinds of insurance and coverage, valuation, special insurance on electronic data, sprinkler systems, losses, and insurance problems. A copy of the survey…

This Systems and Procedures Exchange Center (SPEC) kit presents the results of a survey of library members of the Association of Research Libraries (ARL) which assessed their perceptions of expert systems and determined their level of expert system development activity; 78 of these ARL libraries returned useable surveys, and 7 submitted planning…

Describes the development and use of three questionnaires disseminated to faculty, students, and staff at Gallaudet University to assess campus needs in the area of library instruction. The general types of responses to questionnaires are summarized and their usefulness in analyzing the current library instruction program is discussed. Copies of…

Discusses first three steps of a general model for use in planning and implementing innovative programs in organizations: identifying problem, forming task force, finding out more about problems. Application and evaluation of model at large academic library to investigate receptivity of faculty to increased teaching activities by librarians is…

To address an abiding concern of technical services managers regarding the efficient use of staffing resources, a questionnaire was distributed to 200 heads of technical services in medium-sized libraries to ask about their operations, with 82 usable questionnaires returned from 40 public, 38 academic, and 4 state libraries. Respondents were asked…

Discussion of a user-driven survey conducted at the University of California, San Diego libraries focuses on the methodology that resulted in a high response rate. Highlights goals for the survey, including acceptance of data by groups outside the library and for benchmarking data; planning; user population; and questionnaire development. (LRW)

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

Focused on the development of definitions and guidelines for management statistics, this Systems and Procedures Exchange Center (SPEC) kit is based on the responses of 91 academic members of the Association of Research Libraries (ARL) to a survey investigating their internal uses of statistics, external statistics reporting, and tools for…

Developed in response to issues raised about the circulation of bound periodicals, the cost of photocopies, and the condition of the photocopiers, this report of the Joint Committee to Study Library Periodical Services at the Virginia Commonwealth University libraries recommends goals for periodicals services for both campuses of the university.…

This report provides information on the planning for and pilot testing of a new service called Enhanced Information Services for Administrators and Committees that was developed in 1990 by Electronic Information Services, a unit within the Reference Department of Indiana State University Libraries. The report begins with an early planning memo…

Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief…

Article focuses on planning process used by staff of State University of New York College at Brockport library to develop and implement a user study measuring effectiveness of library's services. The planning model, research committee, sampling design, questionnaire development, and implementation and evaluation of survey are discussed. Twenty-one…