The present study investigated the processes information professionals, working in a business environment, follow to meet business clients' information needs and particularly their involvement in information synthesis and analysis practices. A combination of qualitative and quantitative data was collected via a survey of 98 information…

For more than four decades the National Assessment of Educational Progress (NAEP) has tracked the achievement of U.S. students in major academic subjects. This national resource is the only assessment that states and now many urban districts can look to as an objective yardstick of their performance over time, relative to national benchmarks, and…

IN APRIL 1967, A QUESTIONNAIRE WAS SENT TO 3700 PERSONS TO DETERMINE THE SERVICES DESIRED BY POTENTIAL USERS OF THE ERIC CLEARINGHOUSE FOR JUNIOR COLLEGE INFORMATION. OF MORE THAN 1,000 JUNIOR COLLEGE EDUCATORS WHO RESPONDED, NEARLY THREE-FOURTHS IDENTIFIED A PRIMARY NEED FOR INFORMATION ON CURRICULUM AND INSTRUCTION. EARLY DISSEMINATION OF…

Discusses components of a consumer feedback system and methods for the systematic collection of information. The system used by the "Teaching-Family Model" approach to residential treatment illustrates the successful implementation of feedback. (Author)

One of a series on library services to disadvantaged adults, this guide gives a three step plan for assessing community information needs. Seven methods of information gathering are described, and the important factors to be considered in interpreting the information are outlined. A pre-planning information form, a sample questionnaire for agency…

Intended to identify the perceived information needs of the residents of California and to determine if and how those are being met, this study conducted a survey of state residents. The report is divided into sections which detail the need for the study, previous research, implications for data collection procedures, technical aspects of the…

A survey was conducted to identify the information needs of a five percent sample of men and women incarcerated in seven Maryland State Correctional Facilities for use in planning relevant library services to this population. Findings indicated a lack of basic information concerning rules for correct institutional behavior, with one third of the…

This article provides advice on how to plan and conduct an alumni census through the mail, drawing on the experiences of Stonehill College in North Easton, Massachusetts, which undertook such a survey in 1992. It focuses on costs, information needs, questionnaire design, mailing considerations, reporting the results, and expected response rates.…

This paper offers a guide for a dual purpose evaluation plan that can provide information for local program managers and simultaneously serve the accountability and reporting needs of a state legislature, district office, or other policy making body. The dual focus approach has two advantages: (1) it provides a common information base for…

Preliminary guidelines are presented to provide a methodology for conducting user studies in the information field, particularly in developing countries. Topics covered include: user needs in planning a national information system; the identification of user groups; the design and organization of user studies, including background research survey…

Counseling center efforts to establish and maintain relevant effectiveness in the services they offer, must be based on valid and reliable feedback from critical sources. Record keeping and data collection are the procedures by which this feedback can be acquired if they are designed to answer questions and do not become ends in themselves. A…

This technical report describes the development of "Finetuning Special Education Finance: A Guide for State Policymakers." The report's introductory section notes the need for information on special education finance. Section 2 describes how these needs were identified--through a national survey of 118 persons knowledgeable about state…

The Austin (Texas) Independent School District's Office of Research and Evaluation revised its surveying procedures in 1982. To reduce the demands on teachers and administrators, various surveys were consolidated and administered on a regular basis. Teachers and administrators were surveyed every fall and spring, high school students in winter,…

A model is presented for studying how schools provide instruction to students. A major function of the National Center for Education Statistics is to collect data for understanding and improving how schools provide instruction. The model describes school factors (characteristics, staffing, organization, policy, and student evaluation); classroom…