Objective: To examine whether the communication process between diabetes health professionals and people intensively self-managing their type 1 diabetes influenced behavioural change. Design: Telephone interviews to provide insight into the communication process and its influence on diabetes intensive self-management behaviour. Setting:…

Much of what can be described as online learning research and analysis advocates the use of software not only to collect the data, for example via an application such as a virtual learning environment, but also to analyze it, using a package such as NUDIST© or NVivo©. The intention of this article is to provide an alternative method of data…