This study aimed to provide evidence-based conclusions from students concerning a capstone-design course in a civil engineering programme in Hong Kong. The evidence was generated by designing a student-experience questionnaire. The questionnaire instrument was assessed for internal consistency in four scales (curriculum and structure changes;…

Purpose: HEdPERF (Higher Education PERFormance) is one of the most recently developed scales in the literature to measure service quality in higher education. However, HEdPERF is designed to measure service quality at a macro level (university level) and may be considered as a more generic measurement instrument. In higher education, new scales…

The purpose of the study was to report normative AEL CSIQ ("AEL Continuous School Improvement Questionnaire") data for the total of 132 schools who had completed it by 2002. The normative data were developed and reported by type (level) of school, locale type (Johnson) codes, and schools nominated to be high performing learning communities. This…