Reaction questionnaires administered at the conclusion of a training program are a common method of evaluation. Because such questionnaires are often constructed and analyzed in an ad hoc manner, their usefulness is often difficult to gauge. However, if properly constructed and analyzed, such instruments can help to make clear the strengths and…

Examines whether certain contextual conditions influence the effectiveness of HRD (human resource development) programs and activities, based on contingency theory. Discusses results from questionnaires completed by stakeholders of two types of HRD programs from companies in two economic sectors. (Author/LRW)

Describes a process for collection of data for training evaluation to ensure that the appropriate knowledge, skills, abilities, and other characteristics are trained and that skill levels obtained meet minimum job requirements. Examples of a job analysis task rating form, task importance scale, ability scale, and abilities definitions are…

The University of Zimbabwe (UZ) introduced a performance appraisal system (PAS) designed to improve performance indicators across the board in Public Service including academic/faculty staff at the University of Zimbabwe as part of a nation wide strategy. The Public service is a body responsible for all civil workers including academic staff,…