This article introduces a series of papers describing different approaches to quality assurance and evaluation in higher education, focusing on the Finnish approach to governance and evaluation which has moved from detailed control to outcome targeting accompanied by a strong reliance on the capacity of institutions to evaluate themselves. (JDD)

A study of the use of performance indicators in assessing the quality of higher education investigated the potential contribution to quality control of 17 indicators. It is concluded that of the 17, only 7 have high or medium impact, while 10 have low to marginal impact. Concerns regarding government use of performance indicators intended for…

A quality assessment at the University of Jyvaskyla (Finland) started with self-evaluation followed by a foreign visiting group's evaluation. The positive effects of the evaluation were commitment, organizational self-understanding, a new frame of planning activities, future orientation, and a new position in external relations. (Author/JDD)

A discussion of quality assurance in Portuguese universities looks at the environment of expanding enrollments and new laws concerning program quality. It is proposed that evaluation should be informative, exhaustive, and concise, and should involve cooperation between evaluators both internal and external to the institution. (MSE)

Strategies used by Griffith University (Australia) to control quality, in response to increasing external pressure for accountability, are outlined. The central strategy involves devolving responsibility to faculties and schools, who must develop plans for quality control within their own academic cultures. Barriers to implementation, including…

A discussion of external evaluation of a college or university program or unit looks at two different approaches used in the United States for accreditation purposes--standards of good practice and competency-based learning and review. Methods of maintaining consistency and eliminating bias are examined briefly. (MSE)

A recently implemented program of institutional evaluation in Spanish universities, designed with the intention of improving the quality of teaching, research, and administration, is discussed. Objectives and mechanisms for assessment in each of these areas are detailed. (MSE)

Describes the system of external institutional evaluation in Netherlands universities, distinguishing between the organizations conducting the assessment itself and the follow-up. The primary assessing organization is a private one, funded and governed by the 14 universities, and uses discipline-based assessment teams. The follow-up assessment is…

Reports on a Dutch study examining qualitative aspects of internationalization in Dutch higher education institutions, and examines the ways Dutch institutions evaluate Dutch students' academic experiences abroad. Raises the question of whether existing systems meet stated standards for quality assurance. Makes some recommendations for…

The quality assessment process for Australian universities is examined, including its impact on quality improvement, whether judging quality at the institutional level is too coarse a measure to give accurate results, some alternatives, and whether the whole institution approach may lead to greater external interference in institutional affairs.…

A project on quality assessment has been started by the Association of Cooperating Universities in The Netherlands, and the quality of 26 university degree programs has been assessed by committees of independent experts. The political and institutional environment of this project, the approach taken, and the results are described. (Author/MLW)

Describes the college accreditation processes in the United States within the larger context of state, federal, and institutional accountability and reviews some of the continuing debates over ways to improve accreditation. Notes key issues (gathering evidence and using expert judgment) receiving attention by accrediting agencies in recent years.…

Examines the results of Mexico's quality-oriented higher-education policies, in place since 1984 and designed to encourage improved faculty performance through economic incentives. The policies were enhanced further in the mid-1990s by establishing medium-term improvement strategies and using external evaluators and international experience to…

An approach to quality in college instruction at a French technical institute, based on the industrial model of quality assurance, is outlined, and four separate initiatives are described. They include a group organized to implement the approach in a civil engineering department, undergraduate curriculum reform, redefinition of objectives in…

Changes in values and practices in Mexican higher education in the 1990s are examined, including economic recovery from the 1980s, new funding mechanisms, curriculum development, increased support for research and graduate study, and institutional restructuring. The trend is viewed as moving away from the social welfare model of higher education…