Purpose: This study aims to propose a complementary method to the A3 information collection, data analysis and capturing and sharing knowledge to facilitate problem solving in a general framework. The incorporation of this method minimizes the difficulties identified in the literature focused on continuous improvement of processes. The method…

This case study describes the research carried out in partial fulfilment of the degree of doctor of education. The study was qualitative in nature with a phenomenological interpretive paradigm. My primary objective is to share my experience of combining life story and grounded theory research. My main objectives for undertaking the research were…

No scales currently exist that measure variability in the insight experience. Two scales were created to measure two factors hypothesized to be key drivers of the insight experience: insight radicality (i.e., perceived deviation between previous and new problem representations) and restructuring experience (i.e., the subjective experience of the…

Evaluations should be issues driven, not methods driven. The starting point should be priority programs to be evaluated or policies to be tested. From this starting point, a list of evaluation questions is identified. For each evaluation question, the task is to identify the best available method for answering that question. Hence it is likely…

Two basic data sources required for research studies have been secondary and primary. Secondary data collection helps the researcher to provide relevant background to the study and are, in most cases, available for retrieval from recorded sources. Primary data collection requires the researcher to venture into the field where the study is to take…

The microcomputer offers social science field researchers a valuable tool for managing qualitative research data. In addition to the flexibility and efficiency of the microcomputer, the logic governing its programming and operation imposes a framework on the research process which necessitates that research decisions and strategies be explicit and…