Describes the Government Information Service of Florida's Palm Beach County Library System (PBCLS). Highlights include models for service, the need for specialized government services, costs versus benefits, the Question-Response Service and Government Web site, and keys to success. (AEF)

Reports on some of the new ways public library sites are presenting themselves to their patrons and to the broader World Wide Web audience. Discusses library virtual tours; calendar display; audio-visual materials; resource listings; book clubs; money-raising activities; fugitive fact files; hot item advisors; periodicals; FAQs (frequently asked…

With the emergence of Web help services, libraries are no longer the lone providers of information. Today's researchers need to find quickly information that is usable, relevant, authoritative, and verifiable. To meet that need, libraries must adapt traditional strengths of acquiring, describing, and serving information to an environment that is…

Describes Jumpstart, a Web site providing remote access to government information in CD-ROM format, developed by Oregon State University's Valley Library, as a joint venture with the Oregon State Library and the Portland Area Library System to provide hardware, software, and training to rural school and public libraries in Oregon that have limited…

Bibliotek.dk is a development project, resulting in a World Wide Web site, that gives the Danish citizen access via the Internet to search and order material in the collections of Danish public and research libraries. The citizen decides himself or herself which library he or she wants to collect the material from. Bibliotek.dk is developed in…

This digest discusses the development of World Wide Web-based services for libraries and provides examples from the Cleveland Public Library (CPL). The first section highlights the importance of developing such services, steps to be followed for a successful project, and the importance of having the goal of replicating and enhancing traditional…

Focuses on a Web-based version of a national survey for the National Commission on Libraries and Information Science (NCLIS) of public library involvement with the Internet. Describes the procedures used to develop the Web-based questionnaire, identifies issues concerning Web-based research, and presents recommendations for the future…

Discusses how the resources of public libraries are now available to distant learners through telecommunication services. Highlights increases in library Web access, revitalizations of libraries, and increases in library use. Summaries key items in one university-public library cooperative agreement. (AEF)

Discusses results of a Web-based survey that was conducted to determine the extent to which Canadian public libraries are collecting multilingual materials, methods used to select materials, and whether public librarians are prepared to provide multilingual clientele with adequate materials and services. Examines constraints preventing public…

Focuses on various issues related to the mission and function of the library Web site. Discusses purposes in academic, public, and special libraries and distinguishing the theoretical mission of the library Web site from the role, which should be one of selecting, organizing, providing access to, and preserving information sources. (AEF)

This preliminary study suggests that the same level of timeliness and accuracy can be obtained for answers to reference questions using resources in freely available World Wide Web sites as with traditional print-based resources. Discusses implications for library collection development, new models of consortia, training needs, and costing and…

Discusses graphic novels and visual literacy and notes the increases in the graphic novels budget at Downers Grove (Illinois) Public Library. Outlines seven steps to developing a graphics collection. Sidebars highlight popular titles, award-winners, and Web sites for librarians just learning about graphic novels. (AEF)

This paper presents an annotated bibliography of 69 articles published in the 1990s that examine the impact of technology on reference service in public, school, and academic libraries. The paper is organized in the following seven parts, each dealing with a different type of application of technology: (1) "General Change Caused by…

The process of selecting and maintaining the collection for the community consumes much of the staff's time in public libraries. Small libraries with fewer staff have less time for these activities. This handbook enables staff to use their time most efficiently while doing specific tasks; forms, checklists, and samples are used as guides. The main…