Public libraries have embraced the popularity of maker education and makerspaces by integrating maker education in their program offerings, and by developing makerspaces that enable patrons to tinker and create products. But less attention has been paid to supporting librarians and maker educators in assessing the impact of these spaces. To expand…

This essay served as the basis for the opening keynote speech during the Library Assessment Conference in Baltimore in 2010. It set the stage by tracing the demands for accountability in the beginning of the century and outlining progress made. It provided important background and context for the following four keynote papers delivered by Megan…

The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…

An application of the contingent valuation method (CVM) for estimating the economic value of a regional public library service is described, and some of the key methodological issues surrounding CVM and other stated preference techniques are discussed with reference to library use and funding contexts. Given the range of valuations that can result…

The best kind of learning is that which never ends--and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book…

This study aims to present a new model measuring the economic value of public libraries, combining the dissonance minimizing (DM) and information bias minimizing (IBM) format in the contingent valuation (CV) surveys. The possible biases which are tied to the conventional CV surveys are reviewed. An empirical study is presented to compare the model…

Five branch libraries measured the quantity of books, sound recordings, and periodicals in their catalogs in comparison with the number available for loan. A sampling method similar to those used for political pools and market research was employed. (JAB)

Reviews progress toward evaluation of particular forms of adult services within libraries, of total adult service programs, and of the status of adult services within public librarianship at the state and national levels. (JB)

ALA's Public Library Association Goals, Guidelines, and Standards Committee presents this interim document--the first in over a decade to guide public library managers and lay decision-makers in assessing public library services--for review by the public library community. (Author/JPF)

Summarizes issues emerging from an institute on strategies and techniques for evaluating children's services in public libraries, including observation as a research method, the importance of statistics on children's services, and the adaptation of traditional evaluation strategies for children's services. (Seven references) (MES)

Existing evaluative studies are reviewed. Concluding recommendations suggest a community-based evaluation, certain priorities and inclusions, and underline the need for developing criteria for measuring the quality of children's services in public libraries and evaluating program impact. (JB)

Provides baseline data concerning the public's use of public libraries and its use of the Internet in order to identify reasons for which each provider is used; to identify decision criteria that people use when choosing providers; and to assess how consumers evaluate the performance of libraries and of the Internet. (Author/LRW)

The findings of the National Center for Education Statistics survey of public libraries concerning children's services and staffing and library-school cooperation are summarized. Introduces some of the qualitative and quantitative evaluative measures suggested in "Output Measures for Public Library Services for Children" (Walters, 1992)…

The adequacy of the Village Library Project, headquartered in Nome, Alaska, to meet the library service needs and desires of the people in 18 villages on Seward Peninsula, St. Lawrence Island, and Diomede is evaluated in this report. Sections are devoted to the goals of the evaluation, evaluation procedure, goals and objectives of the project,…

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…