Public libraries serve an important role in the U.S. workforce development system by offering a wide range of free career services and job-seeking activities for job seekers and the general public (U.S. Department of Labor, Employment and Training Administration, 2017). During the Great Recession, over 30 million people, roughly 10% of the total…

This paper examines the place of public libraries in supporting distance learners in Makerere University, exploring the factors which affect utilisation of their services. The study adopted a survey design with 300 B.Ed. students, collecting data through focus group discussions, structured questionnaires and individual interviews.

The "LJ" Index of Public Library Service 2010, "Library Journal"'s national rating of public libraries, identifies 258 "star" libraries. Created by Ray Lyons and Keith Curry Lance, and based on 2008 data from the IMLS, it rates 7,407 public libraries. The top libraries in each group get five, four, or three stars. All included libraries, stars or…

E-books have been around for more than 10 years but are still a relatively new phenomenon to many librarians and publishers. With the introduction of e-book readers, the e-book has become mainstream, with recent triple-digit annual increases in sales. But what place do they have in the library? In this volume, Sue Polanka brings together a variety…

The Public Libraries Survey (PLS) is a voluntary survey conducted annually by the Institute of Museum and Library Services (IMLS). IMLS collects these data under the mandate in the Museum and Library Services Act of 2003 as stated in Section 210. The U.S. Census Bureau is the data collection agent for IMLS. The Fiscal Year (FY) 2008 survey is the…

It has been a decade since the first aggregator journal packages began to become available at academic and public libraries throughout the United States of America. During these 10 years, the library and information science community has published numerous articles on the pros and cons of this method of delivery and these collections, more than…

Reports on Counting on Results, a project funded by the Institute of Museum and Library Services that developed and tested tools to standardize and simplify the collection of outcome data from public library patrons. Discusses results of questionnaires that addressed "Planning for Results" service responses. (Author/LRW)

This instructional manual was designed to examine ways to describe public library services, performance, and facilities in measurable terms. Included within the manual are materials and instructions used for the measurement of (1) library materials availability; (2) profile of library users; (3) use of material, equipment, and facilities; and (4)…

For more than five years the Houston Public Library has collected statistics for measuring networked collections and services based on emerging guidelines. While the guidelines have provided authority and stability to the process, the clarification process continues. The development of information discovery software, such as federated search tools…

Once a librarian has made the decision to conduct a study of the economic community, several interrelated questions must be addressed: What is meant by the term "economic community" and what is known about it? What will be the objectives of the survey? Which businesses, industries, and services should be included? Who will conduct the…

This report provides preliminary findings and a summary of study activities for Stage I of a project that examined public library Internet services that could impact the Digital Divide. The first section discusses the E-rate program and the Digital Divide, including closing the gap in the Digital Divide and public library Internet connectivity and…

Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included.…

Describes the use of focus groups to determine young adult needs in public libraries, based on experiences at the Johnson County Library system in Kansas City. Highlights include the benefits of focus groups over surveys, time involvement, how to design questions to ask, and compiling data. (LRW)

Sixty-six public libraries selected by random sample, substitutions and participation requests, tested Rutgers University 1970 Performance Measures Manual to gather information on the evaluation and improvement of public libraries. Selection was based on geographic location and budget categories. Following instructions for manual's use at…

Explains a system designed by the Montgomery County Department of Public Libraries to develop objective data based on time costs to help make decisions regarding children's program resources. Budgets and library priorities are discussed, a form for gathering data on programs is provided, and suggestions for modifications for other libraries are…