This second edition provides key information, updated program ideas, and practical tips that will help library workers feel more prepared to serve members of this prevalent population. Since the first edition of this landmark guide was published, there has been increased interest in services for library patrons on the autism spectrum; indeed, more…

In today's society, individuals and households without reliable Internet connections are increasingly at risk of facing significant disadvantages. This article describes an Extension-led pilot project in Oklahoma centered on addressing this issue through the establishment of a hotspot lending program in four rural libraries. Through the program,…

Public libraries throughout the United States are increasingly using technological platforms to provide information resources to students across socioeconomic environments. Advances in technology have affected the way in which we learn with the advent of online learning, e-learning and shared learning experiences that have become ever present in…

Replicated across the globe, the Learning 2.0 programme--also known as "23 Things"--has been touted as a means to not only educate staff about emerging social and mobile technologies but as a means of moving the participating library forward as a learning organisation. This paper explores the results of a multi-faceted research project…

Public libraries are redefining their roles in order to stay relevant to the needs of the communities they serve. Today, libraries are places where reading meets hands-on learning and where quietness coexists with voices and music. The latest advances in technology for children and teens, specifically, robotics sets and media-rich software, are…

When writing the first edition of "Teen Spaces" in 2002, YA expert Bolan was challenged to find excellent examples. Now, teen spaces abound and interest continues to grow. With a strategic use of web-based technologies--from the author's website to a Flickr account--this new edition showcases success stories as it reaches out to attract a global…

Soon after AskALibrarian, Florida's Statewide Virtual Reference Desk, began to offer Chat Reference to the public in 2003, a Quality Assurance Workgroup was established to ensure that the service patrons received would be friendly, accurate, and adequate. To make certain that best practices were used in answering the real time questions, two…

Introduction: This article results from a qualitative study of 1) information behavior in community problem-solving framed as a distributed information use environment and 2) approaches used by a best-practice library to anticipate information needs associated with community problem solving. Method: Several approaches to data collection were…

The author examines the evolution of the current Australian demographic and its implications for the delivery of public library services. The "baby boomers", the generation born between 1946 and 1961, are the next cohort to be seriously in need of housebound services, and the characteristics and likely needs of this group are considered…