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Integrating the Imposed Query into the Evaluation of Reference Service: A Dichotomous Analysis of User Ratings.
Peer reviewed Peer reviewed
Gross, Melissa; Saxton, Matthew L. – Library & Information Science Research, 2002
Discusses a secondary analysis of a user survey from 13 public libraries to isolate factors that contribute to high levels of performance by reference librarians and to identify reliable indicators that can be used to measure and evaluate reference services. Examined user ratings of reference services by transaction type, either self-generated or…
Descriptors: Evaluation Methods, Library Research, Library Services, Library Surveys
Compliance with Public Library Standards in the State of Ohio.
Peer reviewed Peer reviewed
Cha, Mikyeong; Pungitore, Verna L. – Library & Information Science Research, 1998
This study of public libraries in Ohio explored whether voluntary state public library standards will be complied with to the same extent by smaller and larger libraries. Findings indicate that library size, as measured by population and income, is a factor in two categories of standards components: community input and library management. Contains…
Descriptors: Community Involvement, Compliance (Psychology), Library Administration, Library Research
Describing the Economic Impacts and Benefits of Florida Public Libraries: Findings and Methodological Applications for Future Work.
Peer reviewed Peer reviewed
Fraser, Bruce T.; Nelson, Timothy W.; McClure, Charles R. – Library & Information Science Research, 2002
Describes the economic impacts and benefits received from public libraries in Florida, indicating that public libraries make a significant contribution to the economic development of the state. Discusses taxpayer funding, budget cuts, and determining economic impacts from taxpayer investments; and presents a framework for further studies.…
Descriptors: Budgeting, Economic Development, Economic Impact, Futures (of Society)
Using a Gravity Model to Predict Circulation in a Public Library System.
Peer reviewed Peer reviewed
Ottensmann, John R. – Library & Information Science Research, 1995
Describes the development of a gravity model based upon principles of spatial interaction to predict the circulation of libraries in the Indianapolis-Marion County Public Library (Indiana). The model effectively predicted past circulation figures and was tested by predicting future library circulation, particularly for a new branch library.…
Descriptors: Branch Libraries, Futures (of Society), Gravity (Physics), Library Circulation
New Zealand University Libraries Effectiveness Project: Dimensions and Concepts of Organizational Effectiveness.
Peer reviewed Peer reviewed
Cullen, Rowena; Calvert, Philip – Library & Information Science Research, 1996
Reports on the second stage of the New Zealand University Libraries Effectiveness Study, which identified dimensions of effectiveness in New Zealand academic libraries and examined parallels with dimensions of organizational effectiveness in a similar study of public libraries. Each libraries' staff rated the library's performance against 99…
Descriptors: Academic Libraries, Comparative Analysis, Correlation, Factor Analysis
Optimizing Samples for Surveys of Public Libraries: Alternatives and Compromises.
Peer reviewed Peer reviewed
Lakner, Edward – Library & Information Science Research, 1998
A recent national survey polled public library directors and local government officials concerning the value of public library services and outlook for local tax support of public libraries. This article focuses on procedures used in planning the study sample, and broader issues to be considered in designing a national sample for public libraries.…
Descriptors: Data Collection, Evaluation Methods, Financial Support, Library Administration