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Pablo Lopez – ProQuest LLC, 2024
A system-wide training program in a large, urban public library system is sought relating to library administration's expectations of branch manager roles in the field while developing library leaders. This study employed a qualitative phenomenological methodology to investigate branch manager perspectives on the needs of front-facing managers and…
Descriptors: Leadership Training, Management Development, Urban Areas, Public Libraries
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Melissa Gross; Don Latham; Brittany Baum; Lauren Crabtree; Karen Randolph – Journal of Education for Library and Information Science, 2024
Recent semi-structured interviews with 28 librarians and branch managers on the placement of social workers in public libraries revealed a need for library and information science (LIS) programs to better prepare students for their role as social service information providers and to provide models for working with and supervising social workers in…
Descriptors: Librarians, Library Administration, Public Libraries, Social Services
Institute of Museum and Library Services, 2024
Beginning in early 2020, public libraries in the United States faced unprecedented challenges presented by the outbreak of COVID-19, implementing several significant changes in response such as circulating physical materials outside the building, increasing access to library materials without requiring in-person visits, and expanding Wi-Fi access…
Descriptors: Public Libraries, COVID-19, Pandemics, Library Services