Describes a communications, materials booking, and interloan system in a Canadian public library system which allows equal participation of all sizes of libraries. The system has reduced the percentage of requests not found, improved turnaround time, is more cost effective, and has generated a higher respect for resource sharing. (EM)

Reports on an evaluation of the higher levels of California's statewide reference referral network that involved an unobtrusive method utilizing existing records of actual reference transactions evaluated by panel of judges. Reference evaluation methods, findings of other studies, and other uses of the method are discussed. (Nineteen references…

In-house surveys of patrons conducted in 20 public libraries in a county library system revealed no meaningful differences among the samples in reasons given for selecting the library to visit or in their uses of the library, although meaningful differences were found in their evaluations of the libraries' facilities. (Author/EM)

This paper examines the barriers to cooperation among a group of librarians and trustees in the Bergen County Cooperative Library System (BCCLS) in New Jersey as the group explored the potential advantages of a cooperative automated circulation system. This network of public libraries shares reciprocal borrowing, direct access to borrowing, and…

The first of a two-part series covers research published since 1970 that is directly relevant to interlibrary loan in the United States, with emphasis on studies of total volume, growth rate, nature of exchange relationships, characteristics of requests and types of material requested, users and uses, and financing. (47 references) (EJS)