Purpose: The elderly are often unfamiliar with computer technology and can encounter great difficulties. Moreover, the terms used in such systems may prove to be a challenge for these users. The aim of this research is to tutor the elderly on using an adaptive e-shop system in order to buy products easily. Design/methodology/approach: In view of…

The growth of the Internet has greatly increased the demand for server-side programming courses at colleges and universities. Students enrolled in such courses must be provided with server-based accounts that support the technologies that they are learning. The process of creating, managing and removing large numbers of student server accounts is…

Purpose: The purpose of this paper is to present the design of a context-aware service for synchronous support in web-based educational systems. Design/methodology/approach: The proposed service supports synchronous interaction among tutors and students, based on their current context, thus increasing the communication channels, the reasoning and…