Born out of a belief that higher education must improve its delivery of service, the School of Education and Human Services at Oakland University initiated and implemented a quality system. To better respond to market need, this initiative focused on current behavior and the future needs of the students, faculty, and school-at-large. This article…

California allocates $550 million to expanded learning through After School Education and Safety (ASES) state grants, and $140 million of federal money in 21st Century Community Learning Center grants each year; more than all other states combined. Much variability exists in program quality, and research has identified mixed results as to the…

The focus of this article is to present students' perceptions of the recently developed A3 method, a structured problem-solving approach based on lean concepts and tools that have been adapted to the health care environment. The students were all employees of a large health care provider and were enrolled in a customized health care executive MBA…

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

The first full-service school in Evansville, Indiana, began at Cedar Hall Elementary School in the mid-1990s. In the planning phase of the Cedar Hall pilot, a number of community-based organizations, businesses, parents, and churches were invited to come together to develop a full-service school framework. In 2000, a district council was…

I synthesize some of the lessons we have learned about systemic school reform in order and derive two explicit hypotheses about when such reforms are likely to be more and less successful. The first hypothesis focuses on program implementation: to achieve success, any systemic reform must overcome challenges at each stage of the policy-making…

This research investigates the perceptions of first-year Bachelor of Teaching students (primary and secondary) and Diploma of Education students (secondary) about their peer teaching experience in a postgraduate subject called Curriculum and Assessment. Peer teaching is a learner-centred approach to teaching and learning that is intended to…

This article describes the process of replacing a modest Master's level school leader preparation program with an innovative Ed.D. program at the University of Illinois at Chicago (UIC). The new doctoral program is intensive, highly selective, intellectually rigorous, and field-based. The authors provide side-by-side comparisons of the difference…

A central problem of practice for professional preparation programs--especially those that are well established and have developed a reputation for doing their job successfully--is to take a careful and critical look at their work at periodic intervals. It is too easy to rest on reputation. And it is also easy to ignore the evolving context for…

Intended to provide background information and preliminary options for the California Community Colleges' Commission on Innovation, this document describes the principles of Continuous Quality Improvement (CQI) and describes policy options for implementation in the state's community colleges. Following introductory materials, the paper recommends…

The purpose of this action research study was threefold: (1) to assess the climate of an elementary school in which the principal, assistant principal, and 67 percent of the teaching staff were new; (2) to develop and implement a plan for improvement; and (3) to reevaluate the school climate to determine whether improvement had occurred. The…

This article provides an opportunity to look at issues related to capacity building--how the concept has evolved and how it is currently being applied--and a review of the components of effective capacity building in working with individuals and organizations. This is followed by a description of capacity-building projects undertaken by ECDVU…

The Florida College and Career Readiness Initiative is a statewide policy that mandates college placement testing of 11th-graders who meet high school graduation criteria but are unlikely to meet college readiness criteria. Students who score below college-ready on the Postsecondary Education Readiness Test (PERT) are required to take math and…

The Australian Professional Teaching Standards require pre-service teachers to complete a minimum number of days of professional experience in order to graduate. Problems can arise, however, when the evaluation of their professional experience against the Standards shifts from the providers of teacher education programmes to school-based…

This Annual Plan presents the major initiatives and priorities the U.S. Department of Education (Department) Office of Inspector General (OIG) intends to undertake to assist the Department in fulfilling its responsibilities to America's taxpayers and students. The Department continues to face significant challenges in FY 2016 that impact its…