The University of Michigan, Ann Arbor had embraced service design and design thinking, but the pandemic-induced campus transition enabled staff to innovate differently. Many services transitioned to virtual options but some onsite library services reopened for Fall 2020. Library employees created a new service model to accommodate request…

The Digital Talking Books Program was developed between the 1990s and the 2000s to replace the Analog Cassette format, which had been developed during the 1960s to allow people with disabilities to access reading material. The Digital Talking Books Program was built around flash memory technology. The reasons for which the National Library Service…

This resource was designed to be used by individuals and groups as an ongoing reflection tool. Inclusion is not a one-size-fits-all concept, nor a complete-and-move-on challenge. The checklist and supporting resources are meant to help individual libraries evaluate current services as well as plan for the future. Ultimately, changes and…

Many educators may view use of Open Educational Resources (OERs) as a new trend that has emerged in various school districts, especially those OERs that are (Common Core State Standards) CCSS-aligned. However, OERs certainly aren't new to education. Many educators have been using these types of materials since the late 1990s (Godwin 2016).…

With journal price increases continuing to outpace inflation and library collection funds remaining stagnant or shrinking, libraries are seeking innovative ways to control spending while continuing to provide patrons with high-quality content. The Spencer S. Eccles Health Sciences Library reports on the evaluation, implementation, and use of…

This article explores the implementation of special collections interlibrary loan policies and procedures at the University of South Florida (USF), focusing particularly on the development of policies related to physically loaning published materials, and traces the development of these policies through a pilot project to routinized…

Can a floating collection thrive in a large multicampus academic research library? Floating collections have been successful in public libraries for some time, but it is uncommon for academic libraries and unheard of for a large academic library system. This article will discuss the investigation into the feasibility of a floating collection at…

How does an association prioritize the needs of its members as it introduces new professional standards? What strategies ensure a smooth transition from one set of standards to another? How can a school librarian use new standards to spark and maintain continuous professional growth? One way to ease the transition and prioritize the needs of…

For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…

Research libraries have long invested in approval plan services, which offer an economical way to acquire scholarly and scientific publications. Traditional approval plans have evolved and now enable libraries to expand their e-book offerings to better serve researchers. Publishers offer a myriad of e-book purchasing options. These range from…

Revealing hidden assets stewarded by research institutions so they can be made available for research and learning locally and globally is a prime opportunity for libraries to create and deliver new value. "Making Archival and Special Collections More Accessible" collects important work OCLC Research has done to help achieve the…

This study investigates the perceived impact of future e-book collections on student research and recreational reading habits at our institution through three questions: how students currently use library print collections, how students use e-books, and how these factors impact student perception of the effects of future library e-books on their…

This article undertakes a review of the literature related to shared print storage and national repositories from 1980-2013. There is a separate overview of the relevant Australian literature. The coverage includes both relevant journal literature and major reports. In the process the article traces the developments in the theory and practice of…

School librarians play numerous roles throughout a day. They are information specialists who keep up with the constant changes in information and technology. It is important for them to keep students up-to-date and teach them to use technology properly. Gaming and technology are both important concepts for 21st-century school librarians to…

The LMS and library media program standards were written to reflect the 21st century learner. The most current documents, "Standards for the 21st-Century Learner" and "Standards for the 21st-Century Learner in Action", have embraced the 21st century learner jargon, despite how vaguely the terms are defined. The library standards, although written…