A case study was implemented in one rural district as it transitioned to a trauma-informed environment. A theoretical framework based on the literature framed the data collection around the seven themes of awareness, positive culture, intentional instruction, restorative practice, self-care, mental health support services, and professional…

In the context of national collaborative efforts to increase the prevalence of active learning strategies in undergraduate precalculus and calculus classrooms, we discuss the context, strategy, and processes used at one university to create change within a mathematics department. We highlight the use of a unified active learning approach and the…

The problem that was addressed in this qualitative case study was that student retention and graduation rates at community colleges have been affected by the lack of support provided to students during their academic careers. The purpose of this qualitative case study was to gain an understanding of how administrators perceived they were acting in…

Purpose: Taking the case of educational reform in French-speaking Belgium (the "Pact for Educational Excellence"), this article aims to describe the process of integrating evidence-based education (EBE) into an educational reform within a country where the influence of qualitative research is important. Design/Approach/Methods: A…

The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

Purpose: The purpose of this study is to present a conceptual framework to guide the design, development, implementation and evaluation of education and human resource development (HRD) efforts in Ghana. Design/methodology/approach: This paper draws on the concept of a tempered radical approach to provide a framework for a critical HRD (CHRD) and…

Addressed toward course coordinators and departmental leaders interested in redesigning an undergraduate mathematics course, we highlight the steps our team at the University of Maryland, College Park has taken in bringing active learning to our Precalculus course. We provide examples of ways in which we have coordinated active learning across…

A review of 25 technical assistance models and frameworks was conducted to identify the core elements of technical assistance practices. The focus of analysis was on generally agreed upon technical assistance practices that were considered essential for planning, implementing and evaluating the effectiveness of technical assistance. Results…

Despite research pointing to the crucial role nonacademic staff play in student success in higher education, large-scale reform efforts at community colleges and elsewhere typically focus little direct attention on interpersonal interactions between students and staff. Caring Campus is a program developed and administered by the Institute for…

This study contributes to the limited research on the implementation of pathways in a community college. While most of the literature to date focuses on providing guidance on the structural changes necessary for implementation, this study focuses on the social and cultural aspects of implementation. Using case study research design, a team of…

Strategic planning in universities is frequently positioned as vital for clarifying future directions, providing a coherent basis for decision-making, establishing priorities, and improving organizational performance. Models for successful strategic planning abound and often present the process as linear and straightforward. In this essay, we…

The educational landscape around standards, assessment, professional development, and funding is changing at a rapid pace. This article asks how can education institutions--and educators--respond with a balance of urgency and coherence? How can education institutions temper the need for risk-taking and innovation with the responsibility to deliver…

A university counseling center engaged a therapy dog program for an outreach activity to reduce stress as students prepare for final exams at a large culturally diverse university. This article describes the rationale, planning, and implementation of the activity; presents an evaluation summary; and provides recommendations and implications for…

The introduction of the Whole School, Whole Community, Whole Child (WSCC) model has challenged professionals working in school health to inspire school districts to embrace WSCC's philosophical and practical components. Adopting the WSCC model to foster wellness priorities in school districts encourages healthy people and healthy environments to…

This article describes the creation of a First Year Experience learning community in a teacher education program. The First Year Experience model was adopted by the university because of declining enrollment, retention, and graduation rates and has been generally successful in the education department. With little information available for teacher…