This study employed a qualitative research approach to evaluate how the Inland Empire Women's Business Center (IEWBC) is performing in regard to its goal of helping 353 women business owners to become successful by the end of 2018. The researcher assessed the organization, including staff members and volunteers, on its interactions with women…

Over a 5-week period 43 typical trainers in a nationwide corporation were observed to determine uses and abuses of training techniques. The adult educators who were observed were technically expert, but otherwise untrained. Factors that enhance or detract from training effectiveness were identified, specifically as regards organizing and…

Many community colleges offer international courses and programs designed to provide students with the perspective, skills, and competencies needed to function effectively in domestic and international, private and public sector organizations. Building the international business program can take several years. As courses are developed, it should…

Designed to help those who develop and implement formal mentoring programs find relevant information, this publication summarizes 80 books and articles selected from the practical and academic literature. Section 1 is an annotated bibliography of the 80 works representative of the available published literature on formal mentoring programs within…

Purpose: The purpose of this paper is to analyze the impact of learning in a project-driven organization and demonstrate analytically how the learning, which takes place during the execution of successive projects, and the forgetting that takes place during the dormant time between the project executions, can impact performance and productivity in…

This workshop presents a Maryland model of delivering public adult education services to business, industry, and public agencies on a cost-recovery basis. A rationale is discussed for the role of public adult education in provision of services on this basis. Ten ways to get started without a marketing specialist are listed. Good leads to…

This book answers more than 70 key questions that business managers and trainers ask about using e-learning in their company as a business tool. Chapters 1 and 3-11 are comprised of questions and answers related to these topics: what e-learning is all about; what e-learning costs; applying e-learning to the business; what today's e-learning…

These proceedings contain twenty-one presentations made at the Second Annual Conference of the Council on the Continuing Education Unit (CEU). The opening speeches--Introduction to the CEU and Future Directions for a Learning Society--are followed by the panel discussion presentation, The CEU: Can It Withstand Scrutiny?, and two respondent…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…

This manual is designed to help company officials who are responsible for planning, implementing, and coordinating company and school collaborative programs. Addressed in the individual chapters of the guide are the following topics: the benefits and principles of establishing company and school linkages; procedures for determining a company's…