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Change Strategies	2
College Administration	2
Higher Education	2
Management Development	2
Management Systems	2
Organizational Change	2
Program Development	2
Program Implementation	2
Quality Control	2
Total Quality Management	2
Foreign Countries	1
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Higher Education

Author

Coate, Edwin	1
Doherty, Geoffery D.	1

Publication Type

Journal Articles	2
Reports - Descriptive	2

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United Kingdom (England)

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The Introduction of Total Quality Management at Oregon State University.

Peer reviewed

Coate, Edwin – Higher Education, 1993

A discussion of the implementation of the Total Quality Management approach at Oregon State University over a number of years describes the planning process, steps and issues in implementation, specific results achieved, obstacles encountered, and lessons learned in the process. (MSE)

Descriptors: Change Strategies, College Administration, Higher Education, Management Development

Towards Total Quality Management in Higher Education: A Case Study of the University of Wolverhampton.

Peer reviewed

Doherty, Geoffery D. – Higher Education, 1993

This case study describes why the University of Wolverhampton (England) decided to adopt the Total Quality Management approach to institutional administration, then to develop a quality assurance system to conform to an international quality standard. It chronicles two phases of program development/implementation and assesses successes and…

Descriptors: Change Strategies, College Administration, Foreign Countries, Higher Education