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Direct linkVelarde, Elizabeth – COABE Journal: The Resource for Adult Education, 2022
As the COVID-19 pandemic disrupted learning and services across communities, the Upgrade program in San Antonio, Texas, was able to continue serving adult learners through preestablished service delivery methods. A case management approach to advising set the foundation for the program to build upon established relationships with students to help…
Descriptors: Adult Learning, Adult Students, Caseworker Approach, Pandemics
