We describe a project to restructure the way Applied Calculus is taught at our university to improve student success rates. Eliminating large lecture sections, re-evaluating the needs and expectations of our students, developing uniform course delivery and grading systems, incorporating active learning teaching methods, and focusing on conceptual…

The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

Gateways-ND is a 5-year, National Science Foundation-funded effort directed toward three goals: maximizing the instructional effectiveness of postsecondary STEM (science, technology, engineering, and mathematics) faculty by building expertise in learner-focused practice, positively impacting student success in STEM-based "gateway"…

Learning to set age-appropriate boundaries is an integral element of positive youth development. Both parents and youth need guidance in rule-rsetting and negotiating boundaries. North Dakota State University Extension created Boundaries, a program using parent-youth relationships to teach the importance of setting and following rules or…

This article describes the creation of a First Year Experience learning community in a teacher education program. The First Year Experience model was adopted by the university because of declining enrollment, retention, and graduation rates and has been generally successful in the education department. With little information available for teacher…

Higher education has become more accessible than ever before, although students from some demographic groups still face challenges in attending college. To help improve access to higher education for minority and low-income students, Titles III and V of the Higher Education Act, as amended, provide grants to strengthen and support institutions…

This guide outlines the process of screening preschool-age children in North Dakota to determine their need for special education services. As mass screenings were found to lack cost-effectiveness, selective screening is encouraged. A periodic selective screening process, using a coordinated, interagency approach, is recommended for the earliest…

This state plan discusses programs and policies to be implemented from fiscal years 1993 through 1995 by the North Dakota Department of Public Instruction in implementing Part B of the Individuals with Disabilities Education Act. The plan document begins with federally required submissions, assurances, certifications, and other administrative…

Intended to guide the development or expansion of programs and services for North Dakota vocational special needs students, this document offers local school administrators and instructional and support staff a unified system for planning and delivering services. The document explains a series of 15 tasks to be carried out to develop or upgrade…

This cooperative agreement among the North Dakota Department of Human Services (Division of Vocational Rehabilitation and Division of Developmental Disabilities), explains the necessity of providing a coordinated continuum of services to individuals with disabilities and outlines procedures to be followed. Addressed in the individual sections of…