A study was conducted to review and organize existing literature on the evaluation of communication skills training programs. When setting training objectives, four levels of evaluation should be considered: (1) reaction (how did participants feel about the training?); (2) learning (what did the participants learn from the training?); (3) behavior…

McGraw-Hill's behaviorally oriented multimedia sales training program uses pencil and paper exercises, tape recordings, and role-playing situations. Evaluation of the program indicates improved sales since 1972 when the program was introduced. (MW)

In the National Institute of Education's Research and Development Utilization (RDU) program, individual linking agents assisted the schools participating in RDU projects to locate or generate information that would help improve their educational practices. To assess the training and support provided these field agents by the seven RDU projects,…

The first section of this document presents an historical overview of the Laboratory of Educational Research (LER) Program of the University of Colorado during the years 1966 to 1973. This section describes the conception and objectives of the LER Program, its implementation, the nature of its faculty and students (including the employment pattern…

A long-range study was designed to measure the effectiveness of a training methodology called high intensity training to prepare workers for higher level jobs in less time than traditional training methods. The subjects of the study are six organizations, 68 trainees, nine supervisors, and six management personnel; three to eight months after…

Developed and systematically evaluated a prototype set of procedures called the Freshman Athlete Scholastic Training (FAST) program. Describes the design of this applied program and evaluates its efficacy in improving the academic performance of freshman student athletes, male and female, from a variety of athletic programs. The FAST program…

This article discusses the role of the auditor and describes a seven-stage training audit model currently being employed by a multinational United Kingdom bank. Stages include familiarization, auditing the client, auditing the program, auditing the program organizer, auditing the consumer, presenting the report, and tasking action agencies. (CT)

Presents results of a national survey of training and development executives concerning the state of U.S. employee training. Examples of the topics covered by the survey include corporate philosophy, staffing considerations, needs assessment, training participation, program topics, methods and materials, and program evaluation. (CT)

Various types of human resource accounting systems are described and analyzed: asset models, expense models, the utility formula, cost/benefit analysis, and a comprehensive program design. Steps in this last design (e.g., review all jobs in the organization, analyze training needs for targeted jobs, determine training programs that have the…

Describes results of a survey of "Personnel" readers and human resource managers and/or training directors concerning the nature of training in their firms. Answers concern kinds of training, methods and tools, perceived success of training programs, retraining and special programs, and entry-level skill development. (CT)

Article is based on an evaluation report of a creativity workshop for disadvantaged children conducted in 1971. (Authors)

The selection of an instructional format is a complex process. Making the selection requires examining not only performance technology but also the technology of survival. Several possible factors to consider are examined, including the political and fiscal considerations. (CT)

Presents a model for constructing and evaluating an effective alumni volunteer program to aid the student recruitment effort. A review of successful programs reveals certain common features and provides important touchstones for other schools looking for the principles and practices with which to organize their own efforts. (Author)

Provides an overview of a training program for online searching used by the University of California's Computerized Information Services (CIS), focusing on database training through workshops and seminars. (FM)

Discusses ethics training in terms of expected outcomes, contribution to the organization, value, effectiveness, and evaluation methods. Addresses what is known about ethics training, the renewed emphasis on ethics, and what works. (JOW)