Museums for America (MFA) is the largest IMLS grant program for museums; it supports institutions by investing in high-priority, high-value activities that are clearly linked to the institution's strategic plan and enhance its value to its community. MFA grants situate projects within a framework of meeting three strategic goals: engaging…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

These volumes contain working papers related to the development of the Office of Educational Research and Improvement (OERI) Facilitated System of Expert Panels. Introductory papers by Susan Klein, Michael Scriven, Sharon Bobbitt and Susan Klein, and Michael Scriven and Lois-ellin Datta (printed in both volumes) set the stage for the discussions…

This handbook is designed to help educators understand program evaluation processes so that they will be able to carry out evaluation tasks and talk knowledgeably to evaluators about what they want to find out from a program evaluation. The book reviews the purposes and uses of evaluation to help the reader identify the scope and direction of the…

This guide to the 1994 summer reading program in Montana provides information and techniques for developing and implementing a summer reading program at public libraries. The first section concentrates on planning and promoting programs, specifying elements of planning, promotion, and program evaluation. "Decorating the Library" contains…

This report describes a prototype current awareness service that was conducted at the University of Wisconsin-Stout from fall 1984 through 1985 and involved the selective dissemination of information through the use of online bibliographic databases and the routing of tables of contents from selected periodical holdings. A discussion of the…

This SPEC (Systems and Procedures Exchange Center) kit provides a sample of excerpts from technical and planning documents contributed by 40 Association of Research Libraries (ARL) member libraries that are planning to install or have already implemented optical disc technology. Selected to represent a variety of media and applications, the…

It is essential for all students to become life long information users in order to become quality citizens in today's information world. In this paper, a school library media specialist illustrates how she and other school district librarians planned and implemented a redesign of the school library facility and a change in the library program. The…

This volume is intended as a guide to managers of U.S. Department of Education programs and their staffs to help them in their efforts to design reasonably valid, reliable, and useful outcome monitoring procedures. It provides recommendations for development of an outcome measurement process for individual educational programs. These suggestions…

The Council on Library Resources was created to address the problems of libraries and is now committed to the most significant library problem of all, ensuring that library resources are embraced as part of the solution for people who seek to solve their own problems and those of their communities and institutions. In this annual report, the…

One of the requirements for students majoring in Bible in the undergraduate school of Philadelphia College of Bible (Pennsylvania) is writing research papers. The papers are designed to promote information literacy by developing research skills, sharpening writing skills, encouraging critical thinking, and promoting problem-solving skills.…

The Employment and Training Administration's (ETA's) development and implementation of America's Career Kit (ACK), which is an online career development resource for individuals needing job search assistance, career guidance, salary data, and training and educational resources, was evaluated. The evaluation was designed to determine whether ACK…