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Fullmer, Patricia – Journal of College Reading and Learning, 2009
This article summarizes the use of SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis and subsequent action planning as a tool of self-assessment to meet CAS (Council for the Advancement of Standards in Higher Education) requirements for systematic assessment. The use of the evaluation results to devise improvements to increase the…
Descriptors: Program Effectiveness, Tutoring, Tutorial Programs, Program Evaluation
Vanis, Mary I.; Mills, Karen L. – 1987
The Adult Basic Education Tele-teacher (ABET) was designed by Rio Salado Community College (RSCC) to provide easily accessed, private assistance to adult basic education (ABE) students throughout Maricopa County (Arizona). Steps in implementing the project included the following: (1) an 800 number with call waiting capabilities was installed; (2)…
Descriptors: Adult Basic Education, Community Colleges, Community Information Services, Hotlines (Public)

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