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Donegan, Patricia Morris – 1986
In order to provide an updated picture of Texas community and junior college library instruction programs and practices, this study gathered information describing library instruction practices during the 1985-86 academic year. Data were collected by means of a survey designed to elicit the following information: (1) name and address; (2) group…
Descriptors: Academic Libraries, Community Colleges, Financial Support, Instructional Materials
Peer reviewed
Direct linkSmyth, Joanne B.; MacKenzie, James C. – Public Services Quarterly, 2006
This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…
Descriptors: Foreign Countries, Reference Services, Electronic Libraries, Computer Mediated Communication
