This resource was designed to be used by individuals and groups as an ongoing reflection tool. Inclusion is not a one-size-fits-all concept, nor a complete-and-move-on challenge. The checklist and supporting resources are meant to help individual libraries evaluate current services as well as plan for the future. Ultimately, changes and…

In November 1991, the State Librarian (Michigan) established a committee to review and revise the standards of service for the blind and physically handicapped. These revised standards define the general responsibilities of Michigan subregional libraries to their regional libraries and their borrowers. Responsibilities cover basic services such as…

An extensive study was conducted to determine whether California's Public Library Services Act had succeeded in its goal of improving and extending library service through the establishment and funding of library systems. The comprehensive study involved field interviews at all 20 systems; a review of system documents; a survey of reference…