There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…

While there are lots of books with information on why and how to differentiate instruction, here at last is a book that gets to the heart of why some efforts to differentiate flop while others lead to sweeping, positive results. When it's your job to support differentiated instruction in a single school or systemwide, you need the guidance from…

Building a gifted program from scratch? Evaluating or changing your program? This CD with exciting PowerPoint slides and manual will give you everything you need for staff development, and will allow you to customize sessions for parents or school boards. The manual contains background material with references as well as reproducible pages …

This inventory was designed for the use of school superintendents, office administrators, principals, and teachers who are involved with district-wide curricular and instructional improvement in their school systems. It provides opportunity for individual observations, discussion of differences in those observations, and consideration of how…

This handbook uses a Title IX Ethnic Heritage Studies Project conducted in Illinois as a model for suggesting methods and approaches that might be used by school personnel in introducing multicultural studies to a school community setting. Specific strategies are outlined and described for the following areas: (1) funding; (2) staff training; (3)…

This manual provides a practical approach to effectively using volunteers in Head Start programs. It can be used as a training tool, a "ready" reference for often-needed information, and a source of simple, easily duplicated charts and forms. Topics discussed and/or illustrated include (1) components of a successful volunteer program;…

This module is a competency-based staff development training package which focuses on the assessment of desired outcomes in career guidance. It is part of a long-range project designed to present a comprehensive approach to career guidance, counseling, placement and followup. As a staff training package, this module is directed toward developing…

This document briefly discusses the planning and implementation of a Child Development Associate (CDA) program developed to fulfill the requirements of a Head Start Supplementary Training (HSST) grant at Southern Illinois University at Carbondale. One of the first steps in organizing the CDA program was to convince potential candidates for 51 Head…

Library staff training methods and training manual construction should be part of the overall implementation plan for an online processing system. An effective training program to introduce staff to the new system and increase confidence in it would aid in efficient implementation. A manual consisting of a detailed outline of the training plan and…

A carefully developed, comprehensive professional development plan takes time, energy, and coordination of resources, but when it's done well, it can seem as effortless as a perfectly pitched curve ball. Seven steps, each with a set of guiding questions, can help planners meet the goal and create a program that produces results. [Appended to this…

This handbook presents the key components of an urban home-based tutoring program for adults. It updates information contained in the fiscal year 1983 handbook. Section 1 answers questions regarding what home-based tutoring is, the need, the population served, curriculum design, special clients (mentally retarded, General Educational Development…

A project was undertaken to develop a guide to help small business programs select good education and training programs for their staff. An initial step was a review of literature related to adult education and training in small business and training evaluation. The initial plan was to have the guidebook be specific to a given industry or other…

This guide explains how to use an 11-unit resource pack designed to help trainers and postsecondary and continuing education staff meet the needs of special needs students in Great Britain. The pack aims to enhance the knowledge, skills, attitudes, and confidence of staff working with special needs students; indicate how staff and learners may…

This literature review and evaluation "tool kit" provides a summary of the research literature about the evaluation of large-scale intervention policies like the Blueprint for the Future program of the Scarborough (Ontario, Canada) Board of Education. This report is intended to assist in creating a realistic plan for the Blueprint…

Because the concept of staff development has generated considerable interest in community colleges nationwide, and many educators are engaged in its implementation, this handbook was prepared as a comprehensive survey of essential topics in planning, implementing, and evaluating staff development programs. The handbook, focusing on in-service…