Anecdotal evidence from interviews with some program managers gives evidence that unintended negative consequences of evaluations are more than a theoretical concern; they are a real problem deserving an evaluator's attention and energy. Negative consequences usually include: (1) wasted resources; (2) demotivation; and (3) program destruction and…

The viability of persuasion theory as a framework for the assessment of program evaluation utilization was assessed. Independent variables studied included credibility, involvement, and role groups. More specifically, the research was designed to address three questions concerning: (1) the occurrence of peripheral involvement persuasive effects…

Based on experiences in conducting program evaluations for the Canadian Federal Government, an evaluator addresses reconciliation of the information needs of managers and accountability. External and internal accountability are covered. Using the perspectives of both line managers and senior managers, means of resolving pertinent issues are…

Evaluation utilization problems encountered and remedial strategies are discussed by a director of several government evaluation studies and evaluation manager. Political and behavioral prerequisites to evaluation utilization as well as on-going organizational requirements are emphasized. (TJH)

This manual is intended for managers of training and institutional development programs. Its objective is to provide clear and practical advice for those who conduct impact evaluations. Impact evaluation is distinguished from other types of evaluation by the area of the program on which it focuses, the assessment of the extent to which a program…

The problems faced by the author as an external evaluator responsible for evaluating a grass roots initiative for school managers in Great Britain are examined. The focus is on evaluating a management development program in the field and training an evaluator, rather than on outcomes of the program itself. (SLD)

Issues emerging from a collaborative evaluation of an interactive video teaching trial conducted in Rockhampton (Queensland, Australia) are reported. The trial aimed at providing an assessment of the feasibility and potential of interactive video technology for teaching and learning in a diverse area of Australia with a number of small, widely…