We describe one Academic Dean's experience of redesigning academic warning (AW) processes with first-year engineering students in a New Zealand University, after learning, developing, and applying the concepts and techniques of solution-focused (SF) brief therapy. These AW processes were changed from a deficit and failure orientation to a focus on…

Online modes of study are increasingly prevalent in higher education, including university-enabling programs. As student cohorts diversify, access to individualised and holistic support strategies is increasingly important for students to expeditiously transition into higher education. On-campus provision of academic advising, while an effective…

Academic advising, if done effectively, can play a significant role in supporting student retention. However, as a relatively new field in South Africa, there is limited locally contextualised research into advising interventions and their effectiveness. So, there is a need for evidence-based approaches that will lead to more intentionally…

Helping more students achieve their dreams involves identifying a wider set of student needs--including financial challenges and family responsibilities--and offering redesigned support services to meet them holistically. This holistic student supports approach emphasizes the need for colleges to redefine the way they understand, design, integrate…

This article reports the evaluation of a walk-in student advising system designed to meet students' needs for accessibility, advising, and close interaction with advisors. The walk-in advising system is reported to be well-used, and to address the need for both information and good student-advisor relationships. (TE)

Reviews important factors in designing and implementing an evaluation program for academic advising, reviewing specific performance criteria for individual advisors and for program effectiveness. Describes an evaluation model utilizing a five-year review, annual telephone surveys, and monthly written evaluations. Suggests mechanisms for…