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Peer reviewedBrownmiller, Sara; And Others – RQ, 1985
Use of online bibliographic databases as ready-reference sources was evaluated in five-month study at three reference areas in University of Arizona Library. Equipment and training requirements were analyzed, and statistics were collected on databases searched, costs per search, question type, and patron and staff reactions. Ready-reference…
Descriptors: College Libraries, Costs, Databases, Feasibility Studies
Peer reviewedHilchey, Susan E.; Hurych, Jitka M. – RQ, 1985
Based on questionnaires collected from 1980 to mid-1984, this study evaluates user satisfaction with online reference services at Northern Illinois University Library. Highlights include frequency of databases searched, relevance of references, search value, defining and measuring information needs, and suggestions for improvement of service and…
Descriptors: College Libraries, Databases, Higher Education, Library Services
