Gives examples of how several companies are using computers in training programs and describes computer-assisted instruction and computer-managed instruction. Discusses tutorial use of computers and how computers can be used indirectly to manage training. Elements of computerized training such as standardization, flexibility, quality, security,…

The author states that the real purpose for a training department's existence should be to help determine if training might be the best solution to a problem or a key contribution to an opportunity. How to cut training costs is explored. (CT)