Program evaluation is intended to systematically determine the merit and worth of a program. We broadly define "merit" and "worth" to include economic perspectives obtained through the analysis of the finances of a program--both the costs and the benefits. A study reported here addressed the cost and benefit of investing in an educational…

Evaluation can be a complicated, time-consuming process. It is no wonder so many organizations resist doing it. In this article, the author outlines the steps in the evaluation process and presents sample questions in each step. The author also defines and exemplifies the components for a successful evaluation strategy.

This article explores the use of an evaluation model of learning and development utilizing formative, summative, and confirmative steps, along with a framework for developing evaluation tools aligned with organizational change goals. A case study is presented in which formative, summative, and confirmative evaluations were used to assess materials…