An evaluation system was designed and implemented by a faculty support department to measure the value, identify gaps, and improve the quality of their training at a midsize community college. The Targeted Evaluation Process (Combs & Falletta, 2000) was selected as the evaluation framework because of its applicability to training and nontraining…

As it was initially implemented, e-learning did little other than supply facts and information, offering limited opportunity for interactivity and problem-solving. Designers need to find ways to address past limitations and bring the engagement of classroom training to the web. One method that merits attention is scenario-based learning. The…