Here the essentials of the expertise of managing are presented as orientation toward (ethos, stance, and gaze), knowledge about, and knowledge how-to ("know-how"). These are grounded to specific content, summarized, and then connected to a typology of managing evaluation. The orienting questions for the field are reviewed to reveal what it means…

In contrast to typical National Science Foundation program evaluations, the Utah State Math Science Partnership-Research, Evaluation and Technical Assistance Project (MSP-RETA) provided technical assistance (TA) in two forms: direct TA for up to 10 projects a year, and professional development sessions for a larger number of project staff. Not…

In 1995, the National Science Foundation (NSF) contracted with principal investigator Iris Weiss and an evaluation team at Horizon Research, Inc. (HRI) to conduct a national evaluation of the Local Systemic Change for Teacher Enhancement program (LSC). HRI conducted the core evaluation under a $6.25 million contract with NSF. This program…

Case studies about managing evaluation are examined for perspectives on expertise in managing evaluation. There are lessons on a geography of managing, managing as organizational work, the notions of "competency" and "expertise," and managing evaluation as professional work. Dreyfus and Dreyfus (2004) offer a framework for an introductory…

Depth, resonance, and shadow are added to how the expertise of managing evaluation could be grasped and understood. Returning to the notion of "competency" (Stevahn, King, Ghere, & Minnema, 2005), this is contrasted more deeply with Dreyfus and Dreyfus's (2004) conception of expert and to its use in nursing by Benner (2004; Benner, Tanner, &…

The author, a federal manager who leads development and maintenance of evaluation for specific public health programs at the Centers for Disease Control and Prevention, tells the story of developing an evaluation unit in the Office on Smoking and Health. Lessons about managing evaluation, including his practices and related principles, are…

This chapter features a recent conversation with Dr. Arnold J. Love, a long-time proponent of internal evaluation and one of the most cited internal evaluation authors. In 1983, Love edited the first issue of "New Directions for Program Evaluation" on the topic of internal evaluation. He is the author of the book "Internal…

The chapter explores critical roles of internal evaluators in contemporary organizational settings. The need is highlighted for an expanded, reconfigured, unorthodox set of roles and styles of work to meet the needs of the emerging learning organizations effectively. A discussion of major categories of internal evaluator roles emerged from the…

Evaluation capacity building, or ECB, is an area of great interest within the field of evaluation as well as in Extension evaluation. Internal Extension evaluators have long offered training and technical assistance to help Extension educators conduct evaluation. Today ECB in Extension encompasses myriad activities and processes to advance…

The rise of the research center has changed the landscape of U.S. research enter-prise. It has also created a number of evaluation challenges, particularly when considering strategically focused, multifaceted cooperative research centers (CRCs). The author argues that although recent CRC evaluation efforts have gone a long way toward meeting the…

From the 1980s to the present, educational accountability in the United States has grown dramatically. Such accountability in U.S. school districts, although driven primarily by external demands, has internal manifestations as well. The chapter traces the historical development of internal evaluation in American school districts, then highlights…

Until the recent introduction of a dynamic interview-based process, the International Development Research Centre (IDRC), a Canadian development research funding agency, faced a challenge: project completion reports (PCRs) were not being completed in a timely and quality manner. This is a common problem many organizations face in completing…

The purpose of the study reported in this chapter was to determine if senior evaluation consultants experienced stages of growth in their practice similar to the small business development stages described by Bruce and Scott, to identify the stimuli that led to those changes, to determine what the consultants learned from these incidents, and to…

The authors provide an overview of the Cooperative Extension System and its program evaluation challenges. Part of the historic land-grant system, Extension exists in all states and territories of the United States and is funded through federal, state, and local (usually county) appropriations, as well as competitive grants and other sources.…

An overview is presented of forces that have shaped how public and private funders approach evaluation, including the challenges that funders, and particularly foundations, face in effectively using evaluation within an organizational learning framework. Even with internal organizational challenges to learning, foundations are increasingly…