Discusses the evaluation of second and foreign language programs, focusing on whether such evaluations should be summative or formative; use outside experts or program staff; emphasize qualitative or quantitative data; and concentrate on the process or the product. An annotated bibliography discusses six important works in the field. (78…

Provides an overview of the social context of workplace programs, the variety of program types and goals, the nature of the population served, and issues of program design and evaluation related to language instruction in the workplace. Contains annotated bibliography. (57 references) (LET)