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Change Strategies	2
College Outcomes Assessment	2
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Source

Academic Medicine

Author

Rubenstein, Lisa V.

Publication Type

Journal Articles	2
Reports - Evaluative	2

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Location

California

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Evaluation of the VA's Pilot Program in Institutional Reorganization toward Primary and Ambulatory Care: Part I, Changes in the Process and Outcomes of Care.

Peer reviewed

Rubenstein, Lisa V.; And Others – Academic Medicine, 1996

A study evaluated the impact of the reorganization of the academic Sepulveda (California) Veterans' Administration medical center toward primary and ambulatory care. Surveys of several thousand patients were linked to computerized utilization and mortality data and related to the center's strategic plan and goals. Substantial improvement in…

Descriptors: Change Strategies, College Outcomes Assessment, Educational Change, Higher Education

Evaluation of the VA's Pilot Program in Institutional Reorganization toward Primary and Ambulatory Care: Part II, A Study of Organizational Stresses and Dynamics.

Peer reviewed

Rubenstein, Lisa V.; And Others – Academic Medicine, 1996

The process of change at the academic Sepulveda (California) Veterans' Administration hospital during implementation of a new ambulatory primary care program was examined through individual or focus group interviews with 63 managers, house officers, and patients. Major problems included administrative integration of in- and outpatient services;…

Descriptors: Change Strategies, College Outcomes Assessment, Educational Change, Efficiency