This paper discusses evaluation of human service programs. Evaluation can be useful because: (1) evaluative data can be relevant to the basic goal of a demonstration to field test some strategy or technique; (2) process evaluation can help generate enthusiasm for self-improvement among staff; (3) evaluation can help build a communication network…

Directed to three audiences--rehabilitation counselors, administrators in vocational rehabilitation, and decision makers in policy organizations--this document focuses on how to measure what happens to a disabled person who receives vocational rehabilitation services. Chapters 1 and 2 give background information on rehabilitation outcome…