This study was designed to determine the degree of use, level of client satisfaction of professional development and educational services, and to identify suggestions for improving services. Results from a mixed methodology approach indicated moderate to high levels of satisfaction in two program areas and moderate to high levels of…

This paper explores how and to what extent digital multimodal text production can play a role in project work. The focus is upon describing and understanding how teachers and learners view multimodal text production as part of a learning process. Group-based project work has been used extensively in Norwegian schools since the 1970s. One criticism…

This interview guide can be used to determine whether a workplace literacy provider has the skills to develop and deliver a successful workplace literacy program that will meet the needs of a business and build the productive capacity of its employees. It can be used to assess the capabilities of a wide variety of literacy providers, including…

States that are successfully integrating three development programs--economic, work force, and technology--are focusing on the results as the first step in the process and have an easier time developing, monitoring, and improving their strategies. To structure their integration efforts around results, states need to begin with a vision of a…

At the University College at Cariboo, in British Columbia (Canada), the Extension Services function has been shifted to the college's instructional divisions. This has resulted in new funds for the divisions, as well as greater interaction between Extension staff and regular faculty and, thus, new ideas for Extension courses and programs. One…

In October 1995, New York City Technical College undertook a review of the Liberal Arts program to determine the extent that established outcomes were achieved. Specifically, the review sought to determine students' success in completing the program, their mastery of the basic skills emphasized in the program, the effects of the program on…

Describing the evaluation and planning process at Mississippi Gulf Coast Community College, this document presents guidelines, procedures, and indicators used at the college for the systematic review of academic departmental effectiveness. First, the five-column program review model used at the college is outlined and the purposes of review are…

This document is designed to provide enough information for technical colleges and similar institutions to conduct their own focus visits. A focus visit is defined as a full-day activity that takes place on the campus during which a team of 10-25 individuals (program faculty, former and current students, technical college staff, advisory committee…

This newsletter issue provides an evaluation of child support systems and services of the 87 counties in Minnesota. No county in the state collects enough to support children, child support is often late or not paid in full, children whose parents never married are especially dependent on the child support systems, and child support services vary…

The VISIONS project, a workplace literacy program held in two manufacturing plants and a regional medical center, was conducted during an 18-month period from July 1, 1993 to December 31, 1994. During the project, staff were hired and trained, task analyses and orientation sessions were held, and tests and curricula were developed. Employees were…

The professional continuing education opportunities offered by the Museums Association of Saskatchewan (MAS), Canada to museum staff throughout Saskatchewan were evaluated. Data were collected from public records/documents, interviews with 15 MAS staff/board members, and three surveys of a select group of professional staff of Saskatchewan's…

An Urban League project in Springfield, Illinois, provided instruction in small business management to persons who had been convicted of a crime. Phase II of the project required designing a self-instructional workbook and tape to be used when classes were not available. A resource guide listing agencies providing assistance to business persons…

Sukhothai Thammathirat Open University (STOU) is one of Thailand's two official open universities. STOU has no on-campus classes. Instead, it offers self-instructional packages in a distance education format and conducts optional tutorials in local study centers throughout Thailand. STOU's curriculum, which is designed to provide educational…

This document describes the 1993-94 program review process for Austin Community College (ACC), in Texas. First, the goals of program review are briefly reviewed and ACC's mission and instructional philosophy are set forth. The structure and process is then described, indicating that an Instructional Program Review Committee (PRC), formed of two…

Writing to Read (WTR), a project of the International Business Machine Corporation (IBM), is a language development program designed to facilitate reading, writing, listening and speaking skills of kindergarten and first grade students. This paper reports on an evaluation of WTR in a large suburban school district in Georgia seeking answers to the…