Implementation of the University of Virginia Medical Center's computerized system for mandatory recordkeeping of physician orders is discussed, focusing on issues raised among residents and physicians: time required for system use; changes in work responsibilities, patterns, and priorities; and attitudes. Recommendations are made for institutions…

A project was conducted to assess the evaluation needs of post secondary cooperative education program administrators and to develop procedures and checklists for assessing productivity and impact of postsecondary cooperative education. This work built upon a general design developed in 1976 under part C of Public Law 90-576 for improving…

In the past decade, based on a change in paradigms in university policy, performance funding on a cantonal and central state level has been introduced in Switzerland: the universities have been granted higher autonomy, combined with global budgets and contract management by the responsible authorities (cantonal authorities). At the same time, the…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…

A forthcoming study by the National Association of Independent Colleges and Universities is described that will examine the costs of implementing federal regulations, including academic and overall costs. Their current and potential impact on American higher education will be addressed. The study will be comprised of three phases: (1) a…

This report, summarizing the results of a survey of the Harrisburg, Pennsylvania, Bureau of Police, focuses on perceived opportunities for productivity improvements in the Bureau as viewed by police officers themselves. The study looks at definite change strategy suggestions and the attitudinal climate influencing any potential changes. A survey…

The process of change at the academic Sepulveda (California) Veterans' Administration hospital during implementation of a new ambulatory primary care program was examined through individual or focus group interviews with 63 managers, house officers, and patients. Major problems included administrative integration of in- and outpatient services;…

Ideological arguments are made for open learning, economic ones for distance education. If it can produce similar results to those of conventional education at a lower cost, then distance education has a powerful appeal. With increasing demand for access to educational opportunities at all levels, and often decreasing budgets in real terms for…

This publication reports on progress 1 year into the Clinton Administration's "Reinventing Government" initiative, a long-term effort at significantly revamping the federal government's operations. A preliminary chapter notes the culture change involved in the reinvention process. Individual chapters then report progress for each of the…

This document is comprised of the three 2002 issues of a newsletter of the Harvard Family Research Project, designed to share new ideas and experiences in evaluating systems reform and comprehensive child and family services. The Spring issue focuses on family support evaluations and their role in advancing the field of family support and includes…

Health care is demanding increasing resources and attention in numbers of health care workers, in levels of skills required, in time spent in training, and in dollars expended. A greater spectrum of skills is required to cope with increasing health care demands, yet trends toward specialization and fracturing of responsibilities assigned to health…

The U.S. Army is in the process of implementing the Army Distance Learning Program, which is intended to improve training effectiveness and efficiency by substituting distance learning (DL) for portions of its current resident instruction program. To determine the potential effectiveness of DL in delivering military training, 25% of the resident…

This three-volume report provides a comprehensive picture of the vocational education and training system in Australia, its key policies, initiatives undertaken and achievements during 1999. This publication is composed of volumes 1 and 2. Volume 3 is available separately. Volume 1, National Overview, describes the national vocational education…

Both of these "Surveys of policy and practice" were conducted on behalf of COL by the South African Institute for Distance Education (SAIDE) as part of COL's partnership agreement with the Association for the Development of Education in Africa (ADEA) Working Group on Distance Education and Open Learning. The first report identifies…