A search of the literature was made on the effectiveness of recruitment and selection procedures for identifying and retaining administrators and school staff who are effective in managing student conflict and alienation. A classification scheme devised to fit approaches to school discipline within a theoretical framework includes (1) the…

Suggested strategies for running a more effective college alumni program include effective calendar organization; careful staff utilization; administrator visibility; increased efficiency; effective use of alumni volunteers and student workers; good office communication; broad information dissemination across campus; consistent use of priorities;…

Information was gathered about how Technical and Further Education (TAFE) agencies throughout Australia were implementing and using performance indicators. The context of TAFE's perceived mission and corporate goals were considered. A history of the development of national performance indicators in TAFE was compiled. The project drew heavily on…

This Advisory Committee's final report presents study activities, findings, and recommendations for the simplification of the Federal Family Education Loan Program (FFELP). Analysis showed that the current FFELP program structure and operations are needlessly complex and require major reform. An interim report providing recommendations for the…

In response to the problems caused by categorical funding for services to children and families, the National Commission on Children recommended a series of changes in the organization, administration, and implementation of programs at all levels of government, to encourage a more collaborative and comprehensive service delivery system, including…

This report presents an overall health summation of 21 programs offered at Honolulu Community College (Hawaii) during 2000-2001. The programs profiled are: (1) Auto Body Repair and Painting; (2) Aeronautics Maintenance Technology; (3) Administration of Justice; (4) Automotive Mechanics Technology; (5) Boat Maintenance Repair; (6) Carpentry; (7)…

The University of South Carolina/Columbia responded to the concerns of a small group of students by establishing a permanent office of waste reduction and recycling. Students, faculty, and staff worked together to obtain a grant and matching funds to create a recycling system that reduces waste disposal costs substantially and uses existing campus…

Implementation of the University of Virginia Medical Center's computerized system for mandatory recordkeeping of physician orders is discussed, focusing on administrative issues: delays, costs, disruption of work routine and behavior, and the need to bring in a senior management team. Recommendations are made for institutions with similar…

This technical paper is one of three produced by a large-scale effort aimed at implementing a new approach to measuring productivity, and using that approach to assess the impact of feedback, goal setting, and incentives on productivity. The productivity measurement system was developed for five units in the maintenance and supply areas at an Air…

The United States Department of Health and Human Services (HHS)--through the explicit and implicit shelter allowance provided under Aid to Families with Dependent Children (AFDC), Supplemental Security Income (SSI), and General Assistance--spends at least $10 billion a year on housing assistance, or about as much as the Department of Housing and…

Two major areas of concern to vocational education are cost benefit and job and task analysis. In recent years vocational education has broadened its outlook in terms of general human development, but the historical context of vocational education and concerns for accountability require evaluation of vocational education programs to consider cost…

The design and results of a program to support writing and, by extension, research among new college faculty (n=16) are reported. The strategy emphasized six components of writing (motivation, imagination, fluency, control, audience, and resilience), and was found to help participants meet goals for improvement (more articles accepted in refereed…

After describing both average scores, dispersion, and social inequalities in achievement in the various countries included in the latest Programme for International Student Assessment (PISA) study, this article relates those "products" to country economic and cultural characteristics. It then explores relations between student scores and…

This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the…

This paper presents a complex, hybrid, method of cost analysis of online courses, which incorporates data on expenditures; student/course enrollment; departmental consumption/contribution; space utilization/opportunity costs; direct non-personnel costs; computing support; faculty/staff workload; administrative overhead at the department, dean, and…