This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

This study evaluated the impact of service-learning-infused courses on multicultural competence and social justice advocacy skills among counseling students. The project, in which students acted as job coaches for refugee families, was integrated into 1st- and 2nd-year counseling courses. Results indicated an increase in multicultural knowledge…

Despite recent calls, research on ISL has focused almost exclusively on learning outcomes for global North students. We know comparatively less about how ISL programs may impact the knowledge and perceptions of student participants from host countries in the global South. We examine learning outcomes for Kenyan students who interact with visiting…

The primary mission of the Call Me MiSTER (CMM) program, founded in 2000 and headquartered at Clemson University, was originally developed in collaboration with three private historically Black institutions to address the significant shortage of African American men teaching in K-8 public elementary school classrooms. In this article, we describe…

Preparing teachers to work with children and families cultivates high-quality early learning. This study explored the impact of service-learning on early childhood pre-professional students (candidates) and community partners (CPs). Focus group transcripts illustrate connections between service and professional preparation standards.…

Stakeholders have long been concerned about high school drop-out rates and associated achievement gaps between groups, specifically racial, of high school students. While significant improvements have been made to these drop-out rates at the national level, the largest group of drop-out students continues to be those of Hispanic heritage. Research…

The purpose of this study was to measure student affective, behavior, and content (ABC) and global awareness outcomes after participating in a science, technology, engineering, and mathematics (STEM)-based international service-learning (ISL) course and impacts on long-term retention in STEM fields. We compared experiences from 12 participants…

The purpose of this study was to investigate the impact of a 16-week program of community-engaged teacher preparation on preservice teachers' perceived efficacy in enacting culturally responsive teaching as well as their beliefs in the outcomes associated with such practice. Results of the examination revealed involvement in the community-engaged…

This report examines the relationship between students' participation in high-impact practices (HIP) and their perceived learning gains, with special attention paid to the nature of these relationships among Black and Hispanic students and among students 25 years or older. In 2018, with support from Lumina Foundation, the National Association of…

This participatory action research (PAR) study describes the Flagway program at New England College (NEC). The purpose of the study is to share the historical origins of the Flagway program, discuss how Flagway is being implemented with college students at NEC, and describe initial effects of the program on middle school students who score in the…

The following paper describes a distinctive collaborative service-learning project done in an undergraduate class on web design. In this project, students in a web design class contacted local community non-profit organizations to create websites (collections of web pages) to benefit these organizations. The two phases of creating a website,…

Strong family-teacher partnerships increase family engagement, promoting positive outcomes for children. Early childhood educators need knowledge, skills, and dispositions for establishing strong, meaningful partnerships with diverse families. This research investigated the impact of academic service-learning (ASL) on undergraduate students'…

Valley Park Middle School (VPMS) in Valley Park, MO, has the unique designation of being a not-so-secret gem in St. Louis County. The middle school shares its campus with the elementary and high school, creating opportunities to collaborate and work together to build a school district that not only shines academically, but also focuses on…

As U.S. Extension broadens its reach around the globe, an increased need exists for Extension professionals who have not only technical knowledge but also the cultural competencies to apply that knowledge in international settings. We describe a course that provides students with the opportunity to develop skills needed for potential careers in…

This article describes ROCKETS, an after-school program for at-risk youth, and how the university students became involved in this service-learning project. The article discusses the steps that were taken to start the program, what is being done to continue the program, and the challenges that faculty have faced. This program is an authentic…