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Direct linkReam, John W.; Wagner, Brenda G; Knorr, Robin C. – New Directions for Community Colleges, 2001
Focuses on the development and implementation of a customer service call center training program, implemented by Metropolitan Community Colleges (Missouri) to assist welfare recipients overcome the obstacles facing them in the workplace. Discusses components of the program, and its effects on both the consumer and the corporate community. (AUTH/NB)
Descriptors: Adult Vocational Education, Community Colleges, Continuing Education, Job Skills
Download full textWashington State Board for Community and Technical Colleges, Olympia. – 2000
In 1998, Washington state passed into law WorkFirst, its version of the federal welfare reform program, Temporary Assistance for Needy Families (TANF). Colleges were funded for four training programs: (1) Pre-Employment Training; (2) Tuition Assistance; (3) Workplace Basic Skills; and (4) Families That Work. This paper presents the overall…
Descriptors: Accountability, Adult Vocational Education, Community Colleges, Economically Disadvantaged
Washington State Board for Community and Technical Colleges, Olympia. – 2001
In 1998, Washington passed into law WorkFirst, its version of the federal welfare reform program, Temporary Assistance for Needy Families (TANF). Colleges were funded for four training programs: (1) Pre-Employment Training; (2) Tuition Assistance; (3) Workplace Basic Skills; and (4) Families That Work. This paper presents the overall second-year…
Descriptors: Accountability, Adult Vocational Education, Community Colleges, Economically Disadvantaged
