This article describes the use of benchmarking in universities in the Czech Republic and academics' experiences with it. It is based on research conducted among academics from economics schools in Czech public and private universities. The results identified several issues regarding the utilisation and understanding of benchmarking in the Czech…

With decentralisation becoming increasingly widespread across Europe, evaluation and accountability are becoming key issues in ensuring quality provision for all (Altrichter & Maag Merki, 2010; Eurydice, 2004). In Europe, the dominant arrangement for educational accountability is school inspections. The purpose of this research is to identify…

Growing interest in teaching quality and accountability has focused attention on the need for rigorous studies and evaluations of professional development (PD) programs. However, the study of PD has been hampered by a lack of suitable instruments. The authors present data from the Teacher Knowledge Assessment System (TKAS), which was designed to…

Since the first Circle of Trust retreat was offered in 2005, the Center for Courage & Renewal (CCR) and other individual facilitators across the United States, Canada, and Australia have continued to offer many cross-professional retreats, as they have proven extremely popular. They are designed for people from any profession who want to…

This paper presents the results of an investigation into the attitudes of School Administrators to the relationship between formal school registration and school improvement. It concerns a mandatory inspection-type registration process for all Non-Government Schools in Western Australia. Part of the aim of this registration process was to help…

As higher education institutions (HEIs) look to be more commercial in their outlook they are likely to become more dependent on the successful implementation of projects. This article reports a benchmarking survey of PM maturity in a HEI, with the purpose of assessing its capability to implement projects. Data were collected via questionnaires…

In April 2007, the Association of Public and Land-grant Universities- (APLU-) Sloan National Commission on Online Learning was created through a generous grant from the Alfred P. Sloan Foundation. The purpose of the Commission was to engage the presidents, chancellors, and other institutional leaders in a unique, comprehensive discussion of the…

Online learning is a complex undertaking that holds great potential as a teaching and learning mode that public colleges and universities may strategically employ to achieve broad institutional priorities and contribute to the attainment of national goals. The Association of Public and Land-grant Universities- (APLU) Sloan National Commission on…

The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…

Common factors among high-performing distance learning (DL) programs were examined through case studies at 9 further education colleges and 2 nonsector organizations in the United Kingdom and a backup survey of a sample of 50 distance learners at 5 of the colleges. The study methodology incorporated numerous principles of process benchmarking. The…